As a general rule of thumb, up to 4 or 5 broken pieces can be replaced on-site. Any more than that is usually too much damage to repair properly, and we strongly urge a shop repair at that point.
We do not do on-site repairs when the air temperature is less than 50F, nor do we do any repairs in inclement or windy weather, for safety reasons.
We have a mobile service studio, equipped to handle simple and intermediate difficulty jobs. It is a self-contained box truck, we need a relatively flat place to park and a place to plug in a long extension cord.
Requirements for an on-site shop repair:
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Driveway relatively flat or on-street parking available.
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Power outlet convenient.
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Clear, textured glass to be replaced only. No colored glass, no bevels.
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No bent or damaged metal in the panel.
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Panel is structurally sound, not in need of re-cementing.
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Additional safety glass is not being ordered.